Home → Broker Account

• 1. Setting Up Your Account
  • 1.1. Home
  • 1.2. Sign Up Online
  • 1.3. Forgot your password
  • 1.4. Brokerage Settings
• 2. Users
  • 2.1. User Overview
  • 2.2. Adding a New User
  • 2.3. Editing User Details
  • 2.4. Adding Rental Category
  • 2.5. Deactivating or Reactivating a User
  • 2.6. Viewing User Profile Page
• 3. Offices
  • 3.1. Add a New Office
  • 3.2. Add or Change Office Logo
  • 3.3. Editing Office Profile Details
  • 3.4. Editing Office Settings
  • 3.5. Activating or Deactivating an Office
• 4. Reviews
  • 4.1. How to Request Reviews
  • 4.2. How to Import Reviews
  • 4.3. How to Download a Testimonial
  • 4.4. How Remind Agents to Approve Testimonials
  • 4.5. How to Resolve Reviews Requiring Action
  • 4.6. Reminders
  • 4.7. Status: Undeliverable
  • 4.8. Status: Quarantined
  • 4.9. Resending to a Different Email Address
  • 4.10. Changing Survey Language
• 5. Publishing
  • 5.1. How to Find Testimonials
  • 5.2. How to Publish Testimonials on Social Media
  • 5.3. Social Media - Brokerage Level
  • 5.4. Social Media - Office Level
  • 5.5. Google Business Page - Brokerage Level
  • 5.6. Google Business Page - Office Level
  • 5.7. Website Widget - Brokerage Level
  • 5.8. Website Widget - Office Level
  • 5.9. RSS Feed - Brokerage Level
  • 5.10. RSS Feed - Office Level
• 6. Reporting
  • 6.1. Exports
  • 6.2. Archive
• 7. Insights
  • 7.1. How to Access the Insight Section
  • 7.2. Reviews
  • 7.3. Leaderboard
• 8. Communicating With Your Team
  • 8.1. Communicating With Agents
• 9. Communicating With Clients
  • 9.1. Let Them Know A Third Party Survey Is Coming
• 10. Receiving Responses
  • 10.1. Syndication
  • 10.2. Publishing Services
• 11. Billing
  • 11.1. How often do I get billed?
  • 11.2. How do I Update or Change my Credit Card?
  • 11.3. Where can I get a copy of an invoice?
  • 11.4. What is your refund policy?
  • 11.5. Why was my card declined?
  • 11.6. Wire Payment Details
  • 11.7. How do I Cancel My Subscription?
• 12. Lone Wolf / brokerWOLF - North America
  • 12.1. Lone Wolf - brokerWolf
  • 12.2. brokerWOLF - Loading Your Agents At Launch
• 13. CloudCMA - North America
  • 13.1. Adding RealSatisfied Data To Your CloudCMA Presentations