HomeBroker AccountCommunicating With ClientsLet Them Know A Third Party Survey Is Coming

9.1. Let Them Know A Third Party Survey Is Coming

One of the key ingredients to success with a customer satisfaction program is proper communication with clients who will be completing surveys.

Because we are a third-party in this process, it's important that clients know that they will be receiving an email with an invitation to take a survey from us.


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