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12.5. Why am I quarantined

There's a number of reasons why survey responses may end up in our Quarantine. We aim to be quite vigilant in ensuring all of the survey responses we receive are genuine, and from time to time this may result in a few false positives being detected through our procedures.

Requesting a review of a quarantined item is quite straightforward. Click here to learn how.


Need more help?

Email us at support@realsatisfied.com or visit our YouTube channel for helpful video tutorials.

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