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8.3. Credit Card Being Rejected

If your Card has been Rejected

Often this is a security measure put in place by your bank/card issuer.

Your bank/card issuer has refused the transaction when we have attempted to process it.
Typically this is resolved by you making a phone call to you bank/card issuer and requesting this (and future) transactions from RealSatisfied are honored.

Our experience is you need to do this just once, and it affects some customers outside Australia as our merchant is based in Australia. Please make your bank aware of this.

Need more help?

Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials.