1.1. iPad

Before running an open house, you will need to make sure that you've created a listing page for the listing you're planning on running an open house for first. For more information on how to do this, click here.

1.2. Android

Before running an open house, you will need to make sure that you've created a listing page for the listing you're planning on running an open house for first. For more information on how to do this, click here.

To start the open house, log into your account. By default, you will see your "Listings" > "All" section. You will see all of your listings indexed in the right column.

Select the listing that you want to start the open house and tap "Begin Open House".

The main screen for your open house will feed the first 5 images you have uploaded to your listing page. Visitors can sign in and enter their contact information by tapping the "Touch to Sign In" button.

This is an example of what it will look like when a visitor is prompted to enter their contact information: 

After the visitor answers questions, Open Home Pro will confirm that the guest is signed in. Then, you will return back to the "Sign In" page for the next guest.

After everyone has signed in, you need to end the open house by tapping the house icon in the upper left corner.

Need more help? 

If you have additional questions about starting an open house in Open Home Pro, let us know at support@openhomepro.com

1.3. Customized Questions for Open Home Pro®

This feature is only available on the Premium version. There are two ways to do this: one can be done through the app and the other is through the website. Make sure to browse through the correct section.

APP

Tap on "Settings" then choose "Question Settings"

Swipe up or down the "Manage Questions" box to view all the questions.

To reorder the questions, long-tap on that question then drag and drop it anywhere on the order you would like your clients to view them.

To disable a question, long-tap on the "Active Question" then drag and drop it to the "Inactive Question" section.

To Add a customized question, click on the "Add" button.

Type in the question that you would like to ask your client. Then, click "Continue".

Choose the method that you want your client to answer. 

If you chose "Multiple Choice", you will need to add at least two answers. Click continue.

After choosing the method or adding the answers, the app will refresh and you should see the custom question among the "Active" questions. 

To remove a custom question, tap on the "Trash" icon.

WEBSITE

Go to https://www.openhomepro.com/ and log in to your account. On the upper right corner, click on "Settings" then click "Questions."

To disable a question, select an "Active Question" and drag it to the "Inactive Question".

To a custom questions, click on "Create A New Question".

Type in the question you would like to ask your clients then click "Next".

Choose a method that you want your clients to answer.

If you choose the "Multiple Choice", you need to add at least two choices. Then, click "Create Question".

You will know that your custom has been saved once the page refreshes and you will see the confirmation message on the top left corner.

Need more help? 

If you have additional questions about creating a listing, let us know at support@openhomepro.com

1.4. Ensuring Visitors only have Access to the Open Home Pro® App during an Open House

In order to ensure visitors to your open house only have access to Open Home Pro® and not your other applications please follow the steps outline below. This feature is called Guided Access. 

1. Open the iPad settings
2. Tap General
3. Tap Accessibility
4. Scroll down to Guided Access and tap
5. Turn on Guided Access and follow the instructions on the iPad settings screen.

Need more help? 

If you have additional questions about Guided Access, let us know at support@openhomepro.com

2.1. iPad

Many agents like to share and promote their Open House with Open Home Pro. There are different processes on how to do this depending on the device you’re using. This article will walk you through how to share listings using your iPad. Click here if you are using an Android device.

To begin, select “All” under Listings in the control menu towards the left. This will bring you to an index of all of your listings. Tap on the listing that you’re looking to schedule your open house for. 

This will bring you to your listing’s page. Next, you will want to tap on the calendar icon, located above the listing details.

This will bring up a pop-up window where you’re able to set a date and time for your open house. Just tap on the "Date" and "Time" sections to modify the information. Next, tap on the "Save" button to save the changes.

Need more help? 

If you have additional questions about editing a listing, let us know at support@openhomepro.com

2.2. Android

This article will walk you through how to schedule an open house using your Android device. Click here if you are using an iPad.

To start, log into your account. By default, you will see the  "Listings" > "All" section. You will see all of your listings indexed in the right column. Click on the listing that you’re trying to schedule an open house for.

This will bring you to your listing’s page. Next, tap on the “Calendar” icon located within the listing image.

This will bring up the slider where you’re able to set a date and time for your open house. You can simply tap on the fields to set the date and time. When you are done setting the date and time, tap on "Save" button to save the changes.

Need more help? 

If you have additional questions about editing a listing, let us know at support@openhomepro.com

2.3. Website

This article will show you how you can promote your Open House directly through OpenHomePro.com

First, go to www.OpenHomePro.com and sign in to your account with your username and password. On the main Listings page, there are two different ways you can schedule your open house for your listing. You can either click on the pencil icon next to "Schedule an Open House" or click on the “Manage Listing” button, and go into the "Open House" tab.

Both ways will lead you to the section where you can schedule your open house. 

You have the ability to edit your open house at any time, by going into this same section and clicking on the field that you're trying to edit. You also have the ability to cancel the open house at any time by clicking on the "Cancel Scheduled Open House" link.

Need more help? 

If you have additional questions about scheduling or changing times, let us know at support@openhomepro.com

3.1. Can you run an Open House as a Broker?

We do not offer a tool specifically for Brokers within the Open Home Pro® application at this time. As a Broker, we suggest you run the Open House with tailored questions for agents.

For more information on how to customize questions, click here.

Need more help? 

If you have additional questions about starting a broker open, let us know at support@openhomepro.com.

3.2. How do I change the order of Open Home Pro® questions?

There are two ways to do this: one can be done through the app and the other is through the website. Make sure to browse through the correct section.

App

Tap on "Settings" then choose "Question Settings"

Swipe up or down the "Manage Questions" box to view all the questions. To reorder the questions, long-tap on that question then drag and drop it anywhere on the order you would like your clients to view them.

Note:  Adding and removing questions is a feature that is available only with the Premium version. 

Website

Go to https://www.openhomepro.com/ and log in to your account. On the upper right corner, click on "Settings" then click "Questions."

Next, select a question and drag it anywhere in the "Active Question" column according to your desired order. You can also drag it to the "Inactive Question" to disable the question.

Need more help? 

If you have additional questions about changing the order of questions, let us know at support@openhomepro.com.

3.3. How do I add custom questions in Open Home Pro®?

This feature is only available on the Premium version. There are two ways to do this: one can be done through the app and the other is through the website. Make sure to browse through the correct section.

For more information on how to customize questions, click here.

Need more help? 

If you have additional questions about starting a broker open, let us know at support@openhomepro.com.

3.4. Can I remove questions from displaying?

Yes, you can always remove questions from displaying in both iPad and Android tablets.  Follow the steps below:

• Select “Settings”
• Select “Manage Questions”
• Drag any questions you do not want to display into the “Inactive” column and they will not display while running an Open House.

Need more help? 

If you have additional questions about Open Home Pro questions, let us know at support@openhomepro.com.

3.5. Can I make questions mandatory?

Unfortunately, there is not a way to make any questions mandatory.

Need more help? 

If you have additional questions about questions, let us know at support@openhomepro.com.