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12.1. Can we call you?

In order to keep our product as affordable as possible for all real estate professionals, we only provide online support via our Help Desk. Our help desk and support system is designed to carefully track all questions and problems that arise with our clients. The most effective and efficient way to manage that is via email. We can then assign tasks to the members of our team who can address the issues most expeditiously. Most support inquiries are responded to within a few hours. Please be sure to add both help@realsatisfied.com and support@realsatisfied.com to your safe sender list to avoid our responses going to your spam folder.

Need more help?

Email us at support@realsatisfied.com or visit our YouTube channel for  helpful video tutorials.