Home → FAQ

• 1. Frequently Asked Questions
  • 1.1. Can you run an Open House as a Broker?
  • 1.2. What is the difference between the FREE and PREMIUM version of the Open Home Pro® app?
  • 1.3. What do I do if the Open Home Pro® App crashes or logs me out?
  • 1.4. What to do when Open Home Pro® is crashing after upgrading to the latest version?
  • 1.5. Why am I Unable to Export leads from the iPad version?
  • 1.6. Why are changes made in the app or web not appearing in the other location?
  • 1.7. How do I add custom questions in Open Home Pro®?
  • 1.8. How do I change my Open Home Pro® email address?
  • 1.9. How do I change the order of Open Home Pro® questions?
  • 1.10. How do I include my contact information in the email followup?
  • 1.11. How do I upload photos when I get an Album Error? (iPad users)
  • 1.12. How do I reset my password?
  • 1.13. How to adjust the iPad keyboard shortcuts when the Continue button is blocked?
  • 1.14. How to install the newest version of Open Home Pro (iPad)
  • 1.15. Privacy: What happens to my leads?
  • 1.16. Does Open Home Pro® integrate into other CRMs?
  • 1.17. Can I make questions mandatory?
  • 1.18. Can I remove questions from displaying?
  • 1.19. Open Home Pro billing may appear as "Placester"