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11.2. Testimonial Review

When a Testimonial is received for a Team Member they will receive an email prompting them to review the Testimonial for approval and publishing.

Approved Testimonials become public and appear on Team Members Agent Profile Pages and feeds as well as being available to any Publishing & Syndication services enabled for that Team Member.

A reminder email is sent every 7 days to Team Members for any Testimonials received that have not been reviewed.

Team Members that do not have an Agent Profile Page are not able to make Testimonials public or take advantage of Publishing or Syndication options. These Team Members are advised by email that the Testimonial has been received with no review options available.

To receive response triggered notifications, a Team Member must be set to receive notifications under Notification Settings.