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4.4. How Remind Agents to Approve Testimonials

When agents receive a testimonial, they will be notified via email, prompting them to review the testimonial for approval and publishing. Approved testimonials become public and appear on the agent's profile pages and feeds.

A reminder email is sent every 7 days to agents who have received testimonials that have not been approved. You can also initiate this process within your admin dashboard.

Select Reviews from the left-hand side of your screen, then choose Testimonials. Click the Filter or drop-down menu to narrow down your search.

When you find the pending testimonial, click the Remind Agent button.

Next, click Send Reminder button and a notification should be sent to the agent.

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