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Home → Broker Account → Printer Friendly Version Broker AccountCommon questions for Account Owners and Administrators
1. Setting Up Your Account1.1. Home
Here, you will see an overview of your dashboard, such as the total number of your offices, users, reviews, and testimonials. You can also take a number of actions while you are on this page. By default, it will show data of All offices you have access to, but, you can filter the offices from the drop-down icon on top of the page. We have prepared several tutorial videos to help you get started. Just click the Watch Video button. Items Requiring Action allows you to access the filter that lists transactions needing action. This also included billing items separated in the Billing tab. Click the Bell icon, and you will see a list of important Notifications Click the profile picture from the upper right corner of the page, and you will see the button to direct you to your Agent Dashboard (if you have agent access), the option to Edit Profile, and the option to Log Out.
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 1.2. Sign Up Online
Every Broker Pro account, no matter how many offices are involved, always starts with a single account sign-up from the Pricing page of our website. Fill out the form by adding your Brokerage and Personal Information. Even if you are setting up multiple offices, this is how you start. We will adjust any billing once you have the account in place. This is what the form looks like. Once you've filled out this form, click "Next" then check your email address, copy the 6-digit code and click "Create Account". On the next page, enter your card details to proceed purchasing your account. Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 1.3. Forgot your password
If you've forgotten your password simply select the "forgotten password" link from the "Sign in" page https://app.realsatisfied.com/login. Enter the email address you used to sign up for RealSatisfied in the pop up box and select the "Send Reminder" button.
1.4. Brokerage Settings
This section applies to your entire Broker Pro account. Settings for individual offices, can be edited in the Offices section. Brokerage Details Add the Brokerage name. This will reflect in your invoices Review Format Settings Choose the format available for agents when they send review requests to their clients. A video guide that explains the difference of these formats is also available on our YouTube channel. Click here for more information. Review Permissions for Agents This allows your agents to receive reviews via their Agent Profile Page, through a Unique Review URL that they can send directly to their clients, and by importing from other review platforms. API Settings Allows software and services outside of RealSatisfied to connect to your RealSatisfied office account with your permission. Double-check the Settings then click Save. Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 2. Users2.1. User Overview
This section displays a summary of the user's information. Admin Permission This will appear if a user is given admin access. This highlights the admin's permissions. < User Click to go back to the previous page. User Details Shows the details of the user. Office Details Shows the offices the user is assigned. Edit Details Allows you to edit the details of the user. Profile Page Opens a new tab and directs you to the user's public profile page. Request Review Allows you to send a review request on behalf of the user. Resolve Directs you to the review section and filters testimonials requiring action. Remind Sends an email to the user letting them know a testimonial is pending in their dashboard. Review Summary Summary of total completed reviews and testimonials. Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials 2.2. Adding a New User
Select Users from the left-hand side of your screen. By default, this section will display every user across all offices that you have access to, but this can be adjusted by selecting specific offices in the office drop-down button. To add a new user, click the "New User" button on the top-right corner of your screen. Upload the picture of your agent or admin by selecting the image from your device and dragging the slider in the editor window to resize the image. You can also drag the image itself to center it. Click "Done" and wait for the picture to load, then proceed to add more details. Next, enter additional information like First & Last name, contact numbers, email, etc and choose the default language of the review request. Next, choose whether the user should have agent or admin access (both can be enabled if the necessary). For agent access only, select if they should have the option to send Review Requests within their agent dashboard. If they do, choose whether they should be able to send for Sales and/or Rental transactions only. For admin access, select if they should be a Regular Admin or Super Admin. Next, select the level of access that your admin should have. Next, choose if the admin should have access to viewing and editing brokerage level settings (office details) and choose the type of notifications they can receive. Finally, choose if the admin should have access to billing. Next, identify the primary office of this and additional offices can be selected if needed. Next, choose if the user should be an escalation contact. Proceed to add your welcome message or skip this step. Double check all the information and when you're ready, click "Add User". Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 2.3. Editing User Details
By default, this section will display all users of all the offices you have access to, but this can be adjusted by selecting specific offices in the office drop-down button. To edit a user's details, click the name from the list. You will see the user overview, which displays a summary of the user's information.
Edit Details
Details Upload the picture of your agent or admin by selecting the image from your device and dragging the slider in the editor window to resize the image. You can also drag the image itself to center it. Click "Done" and wait for the picture to load then proceed to add more details.
Agent Dashboard Access Check the access that the user should have.
Admin Dashboard Access Note: This section will only appear if you are the Account Owner or a Super Admin
For admin access, select if they should be a Regular Admin or a Super Admin. Next, select the level of access that your admin should have in terms of Office Administration, Integration (if available), Publishing, Settings, Notifications, and Billing.
Assign the user to an office. Select other offices when needed. Customer Escalation Choose if the user should be an Escalation Contact. Double-check all information and click Save.
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials 2.4. Adding Rental Category
Go to the Users section. By default, this section will display all users that are part of the you manage, but this can be adjusted by selecting specific offices in the office drop-down button. You will see the user overview, which displays a summary of the user's information. Click Edit Details. Scroll down to Agent Dashboard Access and check the box next to Rentals.
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials.
2.5. Deactivating or Reactivating a User
Go to the User section. By default, this section will display all users of all the offices you have access to, but this can be adjusted by selecting specific offices in the office drop-down button. You will see the user overview, which displays a summary of the user's information. Click Edit Details Deactivate You can identify if the user is active when the toggle is enabled and shows Active. Clicking this button allows you to deactivate the user. A pop-up page will appear. Click the Deactivate button to proceed. Wait for the pop-up page to disappear, then click Save.
Reactivate Go to the Users section and filter to show Status > Inactive. Next, click the user from the list. The user's status will be highlighted in red and you will see the option to reactivate. Click the link and wait for the pop-up to appear. Finally, click the Reactivate button.
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 2.6. Viewing User Profile Page
By default, this section will display all users of all the offices you have access to, but this can be adjusted by selecting specific offices in the office drop-down button. To view the user's profile page, click the name from the list. Next, click the "Profile Page" button.
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 3. Offices3.1. Add a New Office
Select Offices from the left-hand side of your screen. By default, this section will display all offices that you have access to, but this can be adjusted by selecting specific offices in the office drop-down button or by using the search feature. To add a new office, click the "New Office" button on the top-right corner of your screen. Upload the logo for your office by selecting the image from your device and dragging the slider in the editor window to resize the image. You can also drag the image itself to center it. Click "Done" and wait for the picture to load then proceed to add more details. Add the details of your office. The office name should be the official name of your office that will be displayed publicly on your profile pages and feeds. The office label can be the nickname of your office and is only displayed within your office dashboard such as in the office roster and drop-down menu. Turn on the toggles of each settings and choose a default Language for your review requests. Double-check all the information and when you're ready, click "Add Office".
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 3.2. Add or Change Office Logo
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 3.3. Editing Office Profile Details
By default, this section will display all offices that you have access to but this can be adjusted by selecting specific offices in the office drop-down button. To edit the details of an office, go to "Offices" then select the office. Click the "Profile Page" drop-down and select "Edit" Every section you see with a pencil icon can be edited. Office Logo Upload the logo for your office by selecting the image from your device and dragging the slider in the editor window to resize the image. You can also drag the image itself to center it. Click "Done" and wait for the picture to load. Office Information This is where you can add your brokerage information. Click on the pencil icon to update. Add the office name, address, phone number, email address, website link, and choose the time zone. Click Save. Background Photo Click the pencil icon to change the background picture. Choose one image from the selections provided or upload a custom background. Only image files less than 3mb is accepted. Click "Done" to save the changes. Social Media Click a social media icon and add the link to your page. Click "Done" to save the changes before proceeding to the next icon. About Title Add a very brief headline for your profile. Visual Media Here you can upload custom images or enter links of YouTube videos to highlight on the office profile page. Only images less than 3mb can be uploaded. Crop the photo using the slider and drag the photo to center it. The full image will be displayed when someone clicks it from the profile page. Click "Done" to save the changes. A preview of your media is displayed when upload is successful. Click "Done" to save your changes. Other Sections Add details to other sections when applicable. Custom Section Include more details through the custom section. Add a title and description then click "Done" to save the changes.
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 3.4. Editing Office Settings
To edit the office settings, go to "Offices". By default, this section will display all offices that you have access to, but this can be adjusted by selecting specific offices in the office drop-down button or by searching for an office in Search section. Next, click Settings. Office Settings If you want to go back to the previous page, click the back arrow (<) You can identify if the office is active when the toggle is enabled and shows Active. Clicking this button allows you to deactivate the office. Details Upload the logo for your office by selecting the image from your device. Drag the slider in the editor window to resize the image. You can also drag the image itself to center it. Click "Done" and wait for the picture to load then proceed to add more details.
Click the toggle to enable and choose Detailed or Aggregate.
Click to enable.
Turn on the toggles to enable these options.
Choose the default language settings. Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 3.5. Activating or Deactivating an Office
Go to the Offices section of your dashboard and select the office. Next, click Settings. Deactivate You can identify if the office is active when the toggle is enabled and shows Active. Clicking this button allows you to deactivate the office. A pop-up page will appear. Click the Deactivate button to proceed. Wait for the pop-up page to disappear, then click Save. Reactivate You can identify if the office is inactive when the toggle is enabled and shows Inactive. Clicking this button allows you to reactivate the office. A pop-up page will appear. Click the Reactivate button to proceed. Wait for the pop-up page to disappear, then click Save.
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 4. Reviews4.1. How to Request Reviews
There are two ways you can send a review request on behalf of your agents.
Reviews Section Go to the Reviews section. Click the Request Review button. A pop-up page will open.
In the Optional Settings, choose the language and add a Custom Message. Finally, click the Request Review button.
User Section Go to the User section and click the user from the list. Next, click the Request Review button. A pop-up page will open.
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials 4.2. How to Import Reviews
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 4.3. How to Download a Review
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 4.4. How to Resolve Reviews Requiring Action
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 4.5. Reminders
RealSatisfied automatically sends reminders for review requests if the review request has not been completed. The reminder is sent on the 7th day from the date when the review request was first sent. To monitor this, go to the Reviews section of your dashboard. Search for the review request by using the filter or search options. Next, click the review and wait for the pop-up to load on the right side of your screen. Scroll down, and you will find the date displayed next to Reminder.
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 4.6. Status: Undeliverable
The review request will 'bounce' or be marked undeliverable when the client's email address has been entered incorrectly or if the email address is invalid. You will be notified by email if any of your agent's review requests are not delivered and you will have the option to correct the email address and resend the request. In case you missed the notification email, sign in to your admin dashboard and go to the Reviews section, and use the filter Review Status > Undeliverable. Click the Filter button to apply your selection. A list of transactions will be filtered. Click the property that you're looking for. A pop-up will appear on the right-hand side of your screen. Hover your mouse over the Client Email section and enter the correct email address. Double-check other information and click the Resend Review button.
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 4.7. Status: Quarantined
Every survey response received is passed through our audit process upon receipt. Responses that failed one or more of our validation checks are automatically Quarantined. Quarantined responses are not included in any reports, benchmarks or feeds. A notification will be sent to the agent and admin. At this point, two options are available
Note: Items remaining in Quarantine for an extended period may be subject to deletion from the system without notice to you. In case you missed the notification email, sign in to your admin dashboard and go to the Reviews section, and use the filter Review Status > Quarantined. Click the Filter button to apply your selection. A list of transactions will be filtered. Click the property that you're looking for. A pop-up will appear on the right-hand side of your screen. Click the Dispute Quarantine button and wait for the system message to appear. At this point, the status will be updated to Under Review. Once your review request is received, you will be contacted via our helpdesk within 2 business days.
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 4.8. Resending to a Different Email Address
Go to the Reviews section of your dashboard. By default, all review requests of your agents that you manage will appear here. Use the search or filter feature to easily find the review request that you need to update, then select the transaction from the list. A pop-up will appear on the right-hand side of your screen. Click the client's email address and enter the changes necessary. Double-check other information, then click the Resend button. Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 4.9. Changing Survey Language
Go to the Reviews section of your dashboard. By default, all review requests of your agents that you manage will appear here. Use the search or filter feature to easily find the review request that you need to update, then select the transaction from the list. A pop-up will appear on the right-hand side of your screen. Click the displayed language and email address and enter the changes necessary. Double-check other information, then click the Resend button
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 4.10. Remind Agents to Approve Testimonials
When agents receive a testimonial, they will be notified via email, prompting them to review the testimonial for approval and publishing. Approved testimonials become public and appear on the agent's profile pages and feeds. A reminder email is sent every 7 days to agents who have received testimonials that have not been approved. You can also initiate this process within your admin dashboard.
5. Publishing5.1. Widget - Brokerage Level
The website widget allows you to automatically publish RealSatisfied testimonials and ratings to your brokerage website or blog. Click the Publishing section from the left-hand side of your dashboard then click View Widget. Select any of the Create New Widget buttons. Start by adding the Widget Name, then apply your preferred Layout & Settings. Once done, click Save Widget. Wait for the pop-up box to load and click Copy Code. Use this code and put it at the backend of your website.
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 5.2. Widget - Office Level
The website widget allows you to automatically publish RealSatisfied testimonials and ratings to your brokerage website or blog. Go to Offices, then select the office of your choice. You can use the drop-down menu or the search bar for easier searching. Click Settings. Switch to the Publishing tab, then click View Widget. Select any of the Create New Widget buttons. Start by adding the Widget Name then apply your preferred Layout & Settings. Once done, click Save Widget. Wait for the pop-up box to load and click Copy Code. Use this code and put it at the backend of your website. Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 5.3. RSS Feed - Brokerage Level
RSS feed allows you to automatically publish RealSatisfied testimonials and ratings to your brokerage website or blog. Select "Publishing" on the left-hand side of your screen, then click "Full Feed". To access the individual office feed, click here. Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 5.4. RSS Feed - Office Level
This applies to the RSS feed of your individual office. To access the feed at the Brokerage level, click here. Go to "Offices" then select the office. You can use the drop-down menu or the search bar for easier searching. Click "Settings" Click "Publishing" then choose either "Full Feed" or "Paginated" depending on your preference.
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 6. Communicating With Your Team6.1. Communicating With Agents
The most important aspect of launching the RealSatisfied platform is how you communicate the launch to your agents. The last thing we want is for an email from us to show up in their mailbox and their response to be, "Who is this and why have they set up an account without my permission?" This is not a great way to start a relationship, as we're sure you will agree. Agents should be alerted to the fact that your company is going to be engaging our services to provide customer feedback and they should be assured of the following: 1. They will always be in control of whether or not customer satisfaction data is made public on their RealSatisfied profile page. 2. No individual survey scores are ever made public on the RealSatisfied platform, only aggregated data is made available. 3. They must approve every testimonial/recommendation collected by our system on their behalf before it is made public and made available for syndication. 4. The system is easy to use. 7. Communicating With Clients7.1. Let Them Know A Third Party Survey Is Coming
One of the key ingredients to success with a customer satisfaction program is proper communication with clients who will be completing surveys. Because we are a third-party in this process, it's important that clients know that they will be receiving an email with an invitation to take a survey from us. 8. Receiving Responses8.1. Syndication
Syndication RealSatisfied currently offers syndication to realtor.com for US customers. Your broker or brand may also syndicate to your company or corporate website using the feeds we provide. To syndicate to realtor.com, from your Agent Dashboard turn the switch to ON and sign in to your realtor.com account where prompted. Your account will be connected for you and you can click the link displayed in your realtor.com profile manager to return to your RealSatisfied Agent Dashboard (or just refresh your Agent Dashboard) You can also add your RealSatisfied account via your realtor.com profile by following these instructions. 8.2. Publishing Services
Publishing Services All Publishing of testimonials can be done through the agent dashboard. Please see Publishing Services in Agent tutorial 9. Billing9.1. How often do I get billed?
Your RealSatisified account is billed monthly on the aniversary of the day of the month you signed up. If you signed up on the 29th, 30th or 31st of the month your billing date will be as close to this day as possible where the month is shorter. (ie where the month ends on the 28th) Each month you will receive an email detailing your charges with an invoice attached. For customers based in Australia you invoice will be subject to GST. 9.2. How do I Update or Change my Credit Card?
Only Account owners can change the credit card for the account. Go to the Billing section from the left-hand side of your dashboard. Within the Payment Method, click the pencil icon to change your credit card details. Add the details of your card and double-check the information. Click Save and wait for the page to reload.
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 9.3. Where can I get a copy of an invoice?
Only the Account Owner and admins who have Billing access can see this section on their admin dashboard. Select Billing from the left-hand side of your dashboard Scroll down to Past Invoices and click the PDF icon to view or download a copy of your invoice.
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 9.4. What is your refund policy?
Our refund policy is available here. http://www.realsatisfied.com/refund/ 9.5. Why was my card declined?
There are a number of reasons that your card may have been declined. The first thing you can do is to retry the card. As the account owner, you can do this by signing into into your account and selecting retry card on the lock screen. Should this not be sucessful you should contact your bank or card issuer to see why the transaction has been declined and attempt to resolve with them. Most issues can be resolved with a phone call to your bank/card issuer - there is usually a number to call on the back of your card. RealSatisfied is continuing to collect responses on your behalf and your RealSatisfied data is completely safe. 9.6. Wire Payment Details
Paying Your Account By Wire Transfer? If you you are paying your account by wire/bank transfer (prior arrangement required), you should have received transfer instructions along with your invoice. For reference the details are also available below: United States Customers Banking details (USD only) W8-BEN (we are a foreign corporation and this is in place of a W9) Canada Customers Banking details (CAD only) Australia Customers Banking details (AUD Only) Please note:
9.7. How do I Cancel My Subscription?
Note: Only the Account Owner can cancel the subscription. Log in to your dashboard, click Billing, then scroll down to Manage Account and click Cancel Subscription. Once cancelled, the brokerage account will close at the end of the current term, and all users (including all agents) will immediately lose access to their data, including but not limited to all surveys, testimonials, ratings and reviews. Also, all feeds, integrations, widgets and profile pages will immediately terminate at the end of the current term. No refund will be provided (full or partial).
Need more help? Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials. 10. Reporting10.1. Team Member Reports
To view your reports select the Reports tab from the menu at the top of the screen. All the reports for each survey are grouped together. Click on Team Reports then select the agent's thumbnail You will then be presented with a page consisting of the data dedicated to your particular agent. You can select the range you want to report on from the dropdown in the grey navigation bar and view which type of survey reports you want to show for this agent. There is also a PDF icon that will enable you to view and download the report in PDF format. 10.2. Section Analysis
To view your reports select the "Reports" tab from the menu at the top of the screen. All the reports for each survey are grouped together. Select the name of survey you want to view from the tabs at the top of the screen. You can select the range you want to report on from the dropdown in the grey navigation bar. If you are an administrator you can also select the property manager or agent that you want to report on from the dropdown in the grey bar. To go back all the report thumbnails for the survey you are reporting on select Report Menu from the top right corner of the grey bar. 10.3. Question Analysis
Question Analysis graph the demographic questions, marketing sources question and other single response questions from your surveys. To view the graphs select any of the thumbnails in the Question Analysis column. 10.4. Testimonials
All the testimonials that you receive from your RealSatisfied surveys are listed on the Your Testimonials thumbnail found in the Testimonials column of each survey's reports page (except Peer surveys). Your testimonials are ordered by date from the newest to oldest. The list includes basic information about the testimonial; who it is written by, the property it relates to and the agent involved. You can view the full testimonial by selecting one of the two view options from the far right column. 10.5. System Reports
The System Reports give you an overview of activity on RealSatisfied for the last 12 months. The reports display the number of surveys sent, the number of surveys started and the numbers of surveys completed. The System Report for each survey is found at the bottom of the Testimonials column of each survey's reports page. To go back all the report thumbnails for the survey you are reporting on select Report Menu from the top right corner of the grey bar. 11. Lone Wolf / brokerWOLF - North America11.1. Lone Wolf - brokerWolf
Integration With Lone Wolf : brokerWOLFUS and Canadian customers that also use brokerWOLF can access the RealSatisfied Integration provided by Lone Wolf. Each office participating in the Lone Wolf integration will need their own set of RealSatisfied API keys which are available to Account Owners from inside the RealSatisfied Broker Pro account. To access the keys from the office dashboard go to the Admin menu, and firstly ensure that the API Is enabled under Owner Settings. Once enabled, the key the API keys are available under API Settings. Once enabled, the integration automatically creates RealSatisfied Survey Invitations on the close of transactions in brokerWOLF. The attached documentation describes how to include your API credentials In your brokerWOLF settings. note: The integration attracts additional fees (ratecard is currently set at $129 to set up and $9 per office, per month) directly from Lone Wolf, (pricing is set by Lone Wolf and is subject to change). You will need to contact Lone Wolf support or your Lone Wolf account manager to request ORDER FORMS and have the integration enabled. 11.2. brokerWOLF - Loading Your Agents At Launch
Agent Account Creation While RealSatisfied does create new agent accounts as required when a transaction for an agent is sent to the RealSatisfied API by brokerWOLF, ideally all existing agent accounts should be created at launch. Experience shows that this is the best way to launch RealSatisfied to your brokerage when integrating with Lone Wolf/brokerWOLF. Upload Template RealSatisfied supports this process via an upload template. The most current version of the template is available here. The template contains 3 worksheets
Reporting Team Members From brokerWOLF Lone Wolf have provided a set of instructions for exporting a list of Agents from brokerWOLF to excel to assist in being able to provide the completed template. If you require assistance in creating this report, please contact Lone Wolf support. Do you have multiple offices? You can add all agents into the same upload file, just remember to add a column to tell us know which office the agent belongs to. Agent Photos - Agent Photo's are important. The brokerWOLF report does not include them, however you can add them to the template (using links/URL's only please), agents can add them when they receive their welcome email and login information. Once you have completed the upload template, send it to the helpdesk (help@realsatisfied.com) and we'll be in touch to arrange a launch day with you. 12. CloudCMA - North America12.1. Adding RealSatisfied Data To Your CloudCMA Presentations
CloudCMA is a robust reporting tool that offers Comparative Market Analysis (CMA) reports, Property reports, Buyer Tours, and flyers for real estate agents. Cloud CMA uses MLS data to create reports that are attractive to the consumer and integrates with data from other popular sites to deliver a comprehensive experience for agents and consumers. Now with agent reviews and ratings from these two popular sites, consumers will have the opportunity gain a complete understanding of the type of agent they are working with. To Enable Automatic Syndication Between RealSatisfied and CloudCMA, follow these simple instructions.
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