Home → Broker Account → Users → Deactivating or Reactivating a User

2.5. Deactivating or Reactivating a User

Go to the User section. 

By default, this section will display all users of all the offices you have access to, but this can be adjusted by selecting specific offices in the office drop-down button. 

You will see the user overview, which displays a summary of the user's information. Click Edit Details

Deactivate

You can identify if the user is active when the toggle is enabled and shows Active. Clicking this button allows you to deactivate the user.

A pop-up page will appear. Click the Deactivate button to proceed. Wait for the pop-up page to disappear, then click Save.

Reactivate

You can identify if the user is inactive when the toggle is enabled and shows Inactive. Clicking this button allows you to reactivate the user.

A pop-up page will appear. Click the Reactivate button to proceed. Wait for the pop-up page to disappear, then click Save.

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