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3.8. Pending Review Requests

This section shows all review requests that have the status Awaiting Response, which refers to requests that have been sent to your client but are NOT yet completed. Once completed, it will be moved to the “Completed” section.

To monitor this, sign into your dashboard, go to the Reviews section, then click Pending. The total number of your pending requests will be displayed.

To search for a specific transaction, use the Search function. Type the property address or your client’s name and click on the result. If you have many pending requests, you can also go to the next page by clicking on the arrows.

Each transaction allows you to view the Details, Resend, or Delete the transaction. 

The Review Details allows you to see more information about the invitation.

Note: If your review request was sent through an API, the Delete option will not be included among the Actions list. Contact our support team at support@realsatisfied.com and request to remove the invitation. Don’t forget to provide the details of your transaction for faster assistance.

Need more help?

Email us at support@realsatisfied.com or visit our YouTube channel for more helpful video tutorials.