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12.4. Can I change the survey questions?

No. One of the key benefits of RealSatisfied is that the surveys come ready to go “out of the box”. This helps keep the product affordable and also allows you to get started right away.

We have worked closely with industry groups, agents and professional researchers to develop the surveys we have available.

By working with a standard set of surveys, we are able to provide a consistent platform for feedback and ratings with everyone benefiting from working with the same dataset.

To achieve all of this means everyone using the system is using a standard set of professional surveys, developed for your industry in your country. Therefore, our surveys are not customizable.

Need more help?

Email us at support@realsatisfied.com or visit our YouTube channel for  helpful video tutorials.