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4.3. Facebook

Facebook Information:

From August 1, 2018 Facebook no longer allows apps to post to Facebook Profiles. You should use a Facebook Page for your business.

Facebook now only supports posting to a Facebook Business Page - for more information on creating a business pages or creating one based on your personal profile see this Facebook resource

From a different browser window log in to your Facebook account. Then log in to your Agent Dashboard and turn Facebook on. You will then be asked to select a business page to post your testimonials. If you do not have a Facebook Business page, you will need to create one. How to create a FB page.

Troubleshooting 

Facebook deployed changes to apps and the permissions they can use on 1 Aug 2018. The RealSatisfied App was originally installed using permissions that Facebook has now removed from their system. This may require you to remove and reinstall the RealSatisfied Facebook App.

The steps for this are:

  1. Go to https://www.facebook.com/settings?tab=business_tools
  2. Select RealSatisfied (check the box)
  3. Click Remove
  4. Do not check the box to remove previous posts
  5. Click OK
  6. Login to your RealSatisifed account and reconnect to Facebook




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